Sometimes things do go wrong and we will try our best to sort this out and get products to you in perfect condition. If you have emailed us but not received an answer please check your junk mail folder as sometimes our email ends up in your spam folder due to Gmail and Hotmail security.
To keep track of all questions we prefer to receive emails so please contact us using the information below and please do wait a few hours for reply as sending multiple emails will just confuse the system and cause delays.
Please don't ask us order questions via our Facebook page as other customers will see your details and we cannot track your requests there.
Get in touch by emailing us at Hello@Lusso-london.co.uk and we will get our customer services team to help you out asap.